“I have known Franck and his team for 2 years now. Westside Strata are highly professional, efficient and very easy to deal with. I would be happy to recommend them to other strata schemes. “
- Michael Pobi, Franck Vigouroux (Principle)
This is a testimony to reflect how grateful the Strata Committee SP 79678 to have Westside Strata as our agent. The whole team is amazing especially Kelli Nagle- Our strata manager for our high rise apartment building at Ultimo.
Kelli is a fantastic Strata manager, she returns emails and phone calls, she follows things up promptly, she resolves matters professionally and most of all, very productive and has our best interest in saving money for owner corporation. The difference in service and approach was immediately apparent, with queries regarding any matter answered honestly and directly, and repairs actioned in a common sense & cost-efficient manner.
She works tirelessly to please owners within the restraints of Strata laws and carries out necessary building works as economically as possible to save money for all owners. If you are considering changing your Strata company then look no further. Kelli has an innate ability to relate to all types of people from varied socioeconomic & cultural backgrounds, be they tenants, owners, tradespersons etc. As a very experienced Strata Committee member that I am actively involved in 3 of my buildings as Treasurer, I couldn't recommend Kelli Nagle highly enough! Love your work Kelli! As I mentioned to Kelli earlier, once our contract with STM has expired in two of my high rise MERITON apartments, I will be recommending and nominating WESTSIDE – Kelli Nagle to take over our buildings at AGM.
-Silvia, Kelli Nagle (Strata Manager)
“such a professional group , an absolute delight to talk to the property manager Mr Ray Gabriel which i must praise was very helpful , issues were delt with immediately and professionally rectified with no fuss , will not hesitate to recommend to any developer looking for a top strata managers 5 STARS all the way
well done guys you really set the bar “
-Sam Hindi, Ray Gabriel (Strata Manager)
“I am a lawyer. I have worked with Franck Vigoroux and his team at Westside Management over the past few years to assist his strata owners with legal and debt recovery matters. Franck and his team always act with the utmost honesty and integrity and seek to find commercial and practical solutions to problems.
It is an absolute pleasure to deal with Franck and his team who are professional and possess a high degree of knowledge and expertise in strata management and the rights and entitlements of strata owners. I strongly recommended Westside Strata.”
-Charles, Franck Vigouroux (Principal)
“Since Bernadette became our strata manager, property matters have been handled efficiently and professionally. My neighbours and I greatly appreciate her knowledge, skills, and friendliness. Having a strata manager with good interpersonal skills, who gets the work done, and is always approachable, translates to a better living experience. I'm not surprised to see other people online singing her praises. Fantastic hiring choice Westside!”
- Paul, Bernadette Khoury (Strata Manager)
“Doesn’t matter what the problem or what time I have emailed Nadine at Westside Strata it’s always dealt with promptly. I always get a respond within hours. Nadine at Westside always willing to assist and resolve issues. Great service and asset to the company. “
-Monika. S SP87322 About Nadine Vigouroux (administrator)
just wanted to say thanks for the report and also thanks for the little things all being done in and around our unit. From organising the internal painting, repairing of front tiles, garden beds repair and also allocation of small shrubs/flowers at the front…thanks so much. Anyways just wanted to say thanks again for your prompt, professional and friendly service. Job well done Mariah!
- Nick, Mariah Apiata (Strata Manager)
“Westside Strata have been our Managing Agent for 3 years, I can not recommend them highly enough. All the staff are very friendly and extremely helpful. Nothing is ever a bother for them. Rebekah is a beautiful person who is wonderful at her job. “
-Tracey Mathews SP58201 About Rebekah Birchall (Strata Manager)
Our complex was grossly mismanaged by our previous strata managers which didn't do a thing. After having changed to Westside Strata, my roof has already been fixed, which is a blessing. There are tradespeople coming in for quotes and sorting out our neighbours plumbing issues and things are really moving forward and improving rapidly. They are a truly professional and honest group of people who actually care about what goes on in our complex. I cannot recommend them enough...they are doing a great job. Professional, Honest and Who Actually Care.
-Robbie Bugo, SP7308 on Kelli Nagle (Strata Manager)
“Nadine is Just so on top of her job no sooner have we requested something and she make it a priority . we are so very happy with the service she offers she has a lovely disposition and is so nice to deal with Thank you Nadine “
- Aileen Maylin of SP48395 about Nadine Vigouroux (Admin)
“Westside Strata (Mariah A) - just wanted to drop a line and say thanks for the report and also thanks for the little things all being done in and around our unit. From organising the internal painting, repairing of front tiles, garden beds repair and also allocation of small shrubs/flowers at the front…thanks so much. All we need to do is organise with other tenants in regards to what to do with prams/bikes/scooters by maybe installing a small shed around the back. Anyways just wanted to say thanks again for your prompt, professional and friendly service. Job well done Mariah!”
-Nick C, Mariah Apiata (Strata Manager)
"Petra has done a fantastic job and gone beyond the run of the mill, particularly with the security upgrade. We had a rocky start with the building and Westside, but i'm pleased to say that Petra seems to have navigated all the shoals and overcome the difficulties of the past. I am very happy with her work."
-Alan White of SP86382 about Petra Walker (strata manager)
I've been in business nearly 10 years and have worked with many real estate and strata companies in this time, this would have to be the quickest.”
- Glenn Davidson of Complete Maintenance & Property Repairs on Denis Viney (Accounts Manager)
"Thank you for everything – you have been absolutely terrific over the years.”
- Barbara Eneberg of SP65798 on Lucy MacBryde (Maintenance Officer),
“In our 16 years as a law firm, there's never been any better strata management agency to deal with than Westside Strata Management. I would recommend Westside to any owners corporation looking for a professional outfit to manage the running of their strata scheme. Denis Viney, in particular, is an absolute gentleman - very efficient and courteous in his dealings with our office. “
-Northington Lawyers About Denis Viney
"Franck is a professional individual who is focused on the needs of his clients. He has shown that he is able to successfully deal with uncertainty, using honesty and excellent communication skills- Franck will not let you down!
- Leena Eldahr of SP86527 and SP88599 on Franck Vigouroux (Principal/ Director),
“Thank you Bernadette… You are a god send! Thank you for your prompt and professional service. “
- Glenda Miller of SP76734 on Bernadette Khoury (Strata Manager)
“I would like to express that I am over whelmed with her promptness and full support that she gave me and the other residents. She is very valuable to your business, as you probably already know and now I look forward with dealing with Kaylene for everything as I can trust she will follow through with what she says.”-
- Pam Arvanitellis of SP84259 on Kaylene Brites (Strata Manager)
“Rebekah is doing a great job at managing the 5 units in our complex, she manages all the issues professionally. Rebekah is prompt in her responses. She is patient and very efficient. She ensures, she keep us up-to-date when a request requires immediate attention. Rebekah remains calm and professional, and does her best to explain and resolve the situation no matter how difficult it is. Rebekah has done well to take on the challenging issues we face. I recommend Rebekah as a Strata Manager. “
-Uzma, Rebekah Birchall (Strata Manager)
"Westside Strata provide an excellent service! The whole team is amazing!
Franck Vigouroux took on our Strata Plan while we were still contracted to a previous company (who were terrible) and did not charge us until our contract term with them had expired (approximately 3 months). He is a man of integrity and does not "bleach us" monetarily for faxes, emails, phone calls & for sending work requests to contractors (as the previous company did). Petra Walker who I deal with mainly, is a superb Strata manager, she returns emails and phone calls, she follows things up promptly, she resolves matters professionally and conducts AGM meetings with a good mix of firmness and empathy. They work tirelessly to please owners within the restraints of Strata laws and they carry out necessary building works as economically as possible to save money for all owners. Petra's communication, knowledge and work ethics are exceptional and it has been a pleasure to work with her and all Westside staff members for the last 18 months. If you are considering changing your Strata company then look no further. As Chairman of the Strata Committee for three years, I couldn't recommend them highly enough! Love your work Petra"
- Sonnia Ryan of SP76490 about Franck (Principal) and Petra (strata Manager)
"After suffering an extended period of substandard service from a previous Strata Management company, Mr Ray Gabriel from WestSide Strata was appointed as our Stata Manager approx. 18 months ago. The difference in service and approach was immediately apparent, with queries regarding any matter answered honestly and directly, (rather than being deflected with glib responses) and repairs actioned in a common sense & cost-efficient manner. Significantly, our experience upon appointing Westside was that the outcomes changed from what suited the Strata Manager to what was in the best interest of the owners.
Ray has an innate ability to relate to all types of people from varied socioeconomic & cultural backgrounds, be they tenants, owners, tradespersons etc. This, combined with his business skills, has produced a turnaround in the our complex, going from zero money in the bank and a building in desperate need to repairs to a more healthy balance with repairs progressively being performed.
I have no hesitation in recommending Westside Strata in general and Ray Gabriel in particular."
- Tony C about Ray Gabriel (Strata Manager)